Contact Us

Please send us a message using the below form; we would love to hear from you!

Thank you for submitting your inquiry! A team member will be in touch within 1-2 business days. Do not hesitate to reach out directly to our customer service if this is an urgent matter, we are always happy to help!

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Communicating with Our Team

Our goal is to return all general communications, including member and provider inquiries, within 24 hours. This includes Emails, Voicemails, and Direct messages.

Response times may be subject to delays on weekends or high volume times, such as holidays, and back to school season. 

Our After Hours team monitors urgent and emergent needs of our current users on weekends, evenings, and early mornings- while our offices are closed. Should you need assistance during our After Hours, please reach out via phone or direct message, and our team will assist as quickly as possible.

Please note: Calls with our team are always recorded for quality assurance, training, and accountability purposes. 
OPERATING HOURS

Mon - Thu: 9am - 5pm

Fridays: 7am - 12pm

+ 24/7 Emergency Service

customer service
mailing address

P.O. BOX 9353

St. Louis, MO 63117