Rates

STL Sitter memberships include annual and per appointment fees.

ANNUAL MEMBERSHIP FEE

$75

.00

This fee will be charged annually, to the card on file.

Please thoroughly review our Membership Agreement, PRIOR to registration, as this fee is non-refundable. Our Annual Rate will increase to $99, on Jan 1, 2022.

.00

all appointment types

Advanced Notice

3 hours or more before the confirmed start time.

Last Minute Notice

$FAO

Less than 3 hours before the confirmed start time.

No Additional Cost

(FAO) Full Amount Owed: The full amount of payment the provider would have been owed, based on the hourly rate and appointment length. 

Cancellation fees are dispersed directly to the provider, on your behalf, to compensate for the last minute alteration.

casual care

consistent care

Normal Notice

$10

48 hours or more before requested start time.

.00

Rush Request

$25

Less than 48 hours before requested start time.

.00

Logistics Fee

$30

Paid at the time of submission of a CC request.

.00

Per Appointment Fee

$10

Paid upon the acceptance of a Care Proposal.

.00

**Please note: We do not provide any Nanny Placement Services, or full time childcare**

This fee will be charged annually, to the card on file.

scheduling fees

A non-refundable Scheduling fee is paid via credit card, on our platform, each time a member schedules an appointment. An appointment is considered to be each singular request a member submits online.

cancellation fees

Cancellation Fees are paid online and distributed to your sitter, regardless of the appointment type. 

Appointments that are not cancelled online will result in full hourly rate and time.

Please note, it is prohibited for members or sitters to communicate cancellations outside of our platform. Doing so will result in membership and/or account termination. 

all appointment types

per hour

Full Amount Owed Policy: Sitters are owed for the full amount of time scheduled, regardless if the member chooses to end the appointment prior to the scheduled & confirmed end time.

There is a 3-hour minimum for all appointments on our platform; the Full Amount Owed policy also applies to appointments scheduled for 3 hours.

.00

$15

$15

.00

.00

$15

sitter rates & fees

Members pay providers directly, at the time of departure, via Cash, Check, Venmo, or PayPal.

Children under age 2

per hour

.00

$18

children age 2 & up

flat rate

.00

$75

Hourly rate increase applies 7pm-7am.

Flat rate applies 7pm-7am; no additional hourly fee.

Normal Hourly rates apply before 7pm, and resume after 7am.

overnight rates

Please Contact Our Office regarding your overnight request. We will work behind the scenes to locate coverage and facilitate a phone/video call, or brief visit to your home before the first day of care.

minimum mileage

beyond minimum

Under 10 Miles

$5

.00

Over 10 Miles

$00

.58

flat rate

mileage fees

Mileage fees are to be calculated by your sitter at the time of departure; and are only applicable if the provider is driving kiddos in their own vehicle, during the appointment.

Members are responsible for providing advanced notice during booking, via the appointment details, to notify sitter of any driving needs.

per mile

Membership Agreement

IMG_8124-20.jpg

We require members to thoroughly review our rates, membership agreement and booking fees; along with available services (please note that we do not provide nanny placements) and cancellation policies, PRIOR to registration. 

As a small business, we are unable to provide refunds to those who are uninformed on the services we provide, and the fees applicable.

 

After registration, Members are required to manage their account, and abide by the terms of the agreement while using our platform. 

Membership is subject to termination at any time due to breech of the membership contract. This includes: communications with our team that are rude, condescending, and/or having unrealistic expectations of our staff, & communicating with our providers outside of appointments. 

We choose to work with families who are respectful, and conscientious regarding the logistics of our operation that include the management of over 500+ quality providers and staff members.